Original release 20160328

[fex.git] / htdocs / FAQ / user.faq

diff --git a/htdocs/FAQ/user.faq b/htdocs/FAQ/user.faq
index b98c1d24998aa0fcd8e0bbd4fbfb7fa3816abfe9..86128c38945a710159ce227afa82039e5acb3cfa 100644 (file)
--- a/htdocs/FAQ/user.faq
+++ b/htdocs/FAQ/user.faq
@@ -70,17 +70,27 @@ A: Either you or someone else have already downloaded this file. Now it is gone.
 
 Q: Can I fex to a mailing list?
 A: Generally: no, because the first download makes the file no more available for others.
 
 Q: Can I fex to a mailing list?
 A: Generally: no, because the first download makes the file no more available for others.

-   Contact $SERVER_ADMIN$, he can allow multiple downloads for specific addresses.   
-   
+   Contact $SERVER_ADMIN$, he can allow multiple downloads for specific addresses.
+

 Q: Sending as a F*EX user is easy, but how to receive files from others, outside?
 A: Register them as your subusers, create a F*EX group or a one-time upload key with "user config & operation control"
    See also http://fex.belwue.de/usecases/foreign.html
 
 Q: Sending as a F*EX user is easy, but how to receive files from others, outside?
 A: Register them as your subusers, create a F*EX group or a one-time upload key with "user config & operation control"
    See also http://fex.belwue.de/usecases/foreign.html
 

+Q: What is a F*EX group?
+A: F*EX group is similar to a mailing list, but for files:
+   When a member fexes a file to this list, then all other members will receive it.
+   Any full user can create a F*EX group and add or delete members.
+   See "user config & operation control" → "Manage your subusers and groups"
+
+Q: I am not a user of your site. How can I send a file to a registered user?
+A: See question above: you must ask a regular user to register you as his subuser.
+   You will then get a specific upload URL from him.
+

 Q: Sometimes I can download a file more than once, especially when I repeat it quickly. Is the autodelete feature buggy?
 A: The F*EX server has a grace time of 1 minute after first sucessfully download in which the file is still available. This is necessary because of some stupid "download managers" which request the file several times at once. Otherwise they would report an error to the user.
 
    Your fexmaster has set AUTODELETE=DELAY as default, which means that the autodelete cleanup process is called once a day.
 Q: Sometimes I can download a file more than once, especially when I repeat it quickly. Is the autodelete feature buggy?
 A: The F*EX server has a grace time of 1 minute after first sucessfully download in which the file is still available. This is necessary because of some stupid "download managers" which request the file several times at once. Otherwise they would report an error to the user.
 
    Your fexmaster has set AUTODELETE=DELAY as default, which means that the autodelete cleanup process is called once a day.

-   
+

    Power users (use the source, Luke!) can set a "do not delete after download" flag.
 
 Q: I have uploaded a file to a list of recipients. Will the file be deleted after the first recipient has dowloaded it?
    Power users (use the source, Luke!) can set a "do not delete after download" flag.
 
 Q: I have uploaded a file to a list of recipients. Will the file be deleted after the first recipient has dowloaded it?


@@ -96,6 +106,9 @@ Q: I forgot to download a file. Now it is expired. How can I obtain it neverthel
 A: An expired file is definitively deleted. Even the admin cannot restore it.
    You must re-request it from the sender.
 
 A: An expired file is definitively deleted. Even the admin cannot restore it.
    You must re-request it from the sender.
 

+Q: When I try to download a file again, I get the error message: "file has been autodeleted after download". Can you restore it?
+A: No. You must re-request it from the sender.
+

 Q: I have sent a second file with the same name, but the recpient has not received a second notification email. Why?
 A: A file with the same name to the same recpient overwrites the first one if it is still there (no download so far).
    A second notification email of the same file(name) is not suggestive.
 Q: I have sent a second file with the same name, but the recpient has not received a second notification email. Why?
 A: A file with the same name to the same recpient overwrites the first one if it is still there (no download so far).
    A second notification email of the same file(name) is not suggestive.


@@ -107,6 +120,9 @@ Q: How can I suppress the automatic notification email?
 A: Use "!#!" as comment, then no notification email will be sent.
    Of course you then have to inform the recipient manually.
 
 A: Use "!#!" as comment, then no notification email will be sent.
    Of course you then have to inform the recipient manually.
 

+Q: Can I delete a file without downloading?
+A: Add "?DELETE" to your download URL.
+

 Q: Can I get a copy of the notification email?
 A: Add "!bcc!" to the comment field on upload.
 
 Q: Can I get a copy of the notification email?
 A: Add "!bcc!" to the comment field on upload.
 


@@ -118,6 +134,10 @@ A: No.
 Q: Can I have encrypted emails?
 A: See http://fex.belwue.de/gpg.html
 
 Q: Can I have encrypted emails?
 A: See http://fex.belwue.de/gpg.html
 

+Q: I need ACLs for group access, versioning, a file browser and integration in
+   my local file system.
+A: This is beyond the scope of F*EX, which is designed for efficient file transfer only.
+

 Q: I cannot download files with Internet Explorer, it tells me "Cannot open Internet site". What shall I do?
 A: Use Firefox or any other Internet-compatible web browser, that Internet Explorer is not.
    This is one of the many bugs of Internet Explorer.
 Q: I cannot download files with Internet Explorer, it tells me "Cannot open Internet site". What shall I do?
 A: Use Firefox or any other Internet-compatible web browser, that Internet Explorer is not.
    This is one of the many bugs of Internet Explorer.


@@ -135,7 +155,7 @@ A: For example with "Stuffit Expander":
 Q: How can I prevent the fexsend error <code>SSL3_GET_SERVER_CERTIFICATE:certificate verify failed</code>?
 A: Set the environment variable <code>SSLVERIFY=0</code>
 
 Q: How can I prevent the fexsend error <code>SSL3_GET_SERVER_CERTIFICATE:certificate verify failed</code>?
 A: Set the environment variable <code>SSLVERIFY=0</code>
 

-   Rationale: 
-   Your openssl library cannot resolve the SSL certification path. 
+   Rationale:
+   Your openssl library cannot resolve the SSL certification path.

    With <code>SSLVERIFY=0</code> you tell openssl to ignore certification verification.
    Yes, this is a crude workaround :-}
    With <code>SSLVERIFY=0</code> you tell openssl to ignore certification verification.
    Yes, this is a crude workaround :-}