Original release 20160104

[fex.git] / htdocs / FAQ / user.faq

diff --git a/htdocs/FAQ/user.faq b/htdocs/FAQ/user.faq
index b98c1d24998aa0fcd8e0bbd4fbfb7fa3816abfe9..641886a40004dc02ca84f9e6c57f487fd9932bdf 100644 (file)
--- a/htdocs/FAQ/user.faq
+++ b/htdocs/FAQ/user.faq
@@ -76,6 +76,10 @@ Q: Sending as a F*EX user is easy, but how to receive files from others, outside
 A: Register them as your subusers, create a F*EX group or a one-time upload key with "user config & operation control"
    See also http://fex.belwue.de/usecases/foreign.html
 
+Q: I am not a user of your site. How can I send a file to a registered user?
+A: See question above: you must ask a regular user to register you as his subuser.
+   You will then get a specific upload URL from him.
+
 Q: Sometimes I can download a file more than once, especially when I repeat it quickly. Is the autodelete feature buggy?
 A: The F*EX server has a grace time of 1 minute after first sucessfully download in which the file is still available. This is necessary because of some stupid "download managers" which request the file several times at once. Otherwise they would report an error to the user.
 
@@ -96,6 +100,9 @@ Q: I forgot to download a file. Now it is expired. How can I obtain it neverthel
 A: An expired file is definitively deleted. Even the admin cannot restore it.
    You must re-request it from the sender.
 
+Q: When I try to download a file again, I get the error message: "file has been autodeleted after download". Can you restore it?
+A: No. You must re-request it from the sender.
+
 Q: I have sent a second file with the same name, but the recpient has not received a second notification email. Why?
 A: A file with the same name to the same recpient overwrites the first one if it is still there (no download so far).
    A second notification email of the same file(name) is not suggestive.
@@ -107,6 +114,9 @@ Q: How can I suppress the automatic notification email?
 A: Use "!#!" as comment, then no notification email will be sent.
    Of course you then have to inform the recipient manually.
 
+Q: Can I delete a file without downloading?
+A: Add "?DELETE" to your download URL.
+
 Q: Can I get a copy of the notification email?
 A: Add "!bcc!" to the comment field on upload.